Legal
Privacy Policy
Last updated: May 7, 2026
1. Introduction
Syncera ("we", "us", "our") respects your privacy. This policy explains what data we collect, how we use it, and the rights you have over it when you use our website and services.
2. Information we collect
Account details (name, email), business and accounting data you connect (e.g. Xero, QuickBooks, Gmail, Outlook), receipts and documents you upload, billing information processed by Stripe, and usage analytics.
3. How we use your information
To provide AI bookkeeping automation, sync transactions, extract receipt data, deliver notifications, prevent fraud, improve the product, and meet legal obligations.
4. Data sharing
We share data only with sub-processors required to run the service (cloud hosting, payment processing, email delivery, AI providers) under strict contracts. We never sell your data.
5. Security
Data is encrypted in transit and at rest. Access is protected by row-level security, role-based permissions, and continuous monitoring.
6. Your rights
You can access, correct, export, or delete your data at any time. Contact us to exercise these rights or to disconnect any integration.
7. Retention
We retain your data while your account is active and for as long as required by tax, accounting, and legal obligations.
8. Contact
Questions about this policy? Email us at privacy@syncera.com.au.