Cookie Policy

1. What are cookies?

Cookies are small text files stored on your device when you visit a website. They help sites remember your preferences, keep you signed in, and understand how the site is used.

2. How we use cookies

Syncera uses cookies and similar technologies (local storage, session storage) to operate the service, secure your account, remember your settings, and measure performance.

3. Types of cookies we use

• Essential: required for authentication, security, and core functionality.
• Preferences: remember settings such as theme and language.
• Analytics: help us understand usage and improve the product.
• Marketing: measure campaign performance (only if enabled).

4. Third-party cookies

Some cookies are set by trusted third parties such as Stripe (payments), our analytics provider, and integration partners (Xero, QuickBooks, Gmail, Outlook) when you connect them.

5. Managing cookies

You can control or delete cookies through your browser settings. Disabling essential cookies may break parts of the service, including signing in and syncing data.

6. Updates

We may update this Cookie Policy as our practices evolve. Material changes will be communicated via the website or in-app notice.

7. Contact

Questions about cookies? Email us at privacy@syncera.com.au.